Terms & Conditions 2017-09-06T00:05:22+00:00

Private Class Cancellation:

Cancellations less than 24 hours are not refundable. Payments are due monthly in advance. Class times are scheduled in advance with teacher.

OOlpan Group Course:

Space Is Limited: Register Early!
Registrations are accepted on a first-come, first-served basis. Spaces for participants at a discounted rate are limited to registrations by date advertised if available. There are no double discounts. The location of the course will be confirmed to participants prior to the start of the course and may change before or during the semester. Group times/dates may change prior or during the course.

Payment:

Payment for all courses and workshops must be received in full before the start date of the course. Participants can pay using credit card, cash, cheque or online bank transfer according to the conditions stated in their email proposal. Participants that have not completed the full payment and informed Citizen café otherwise with their approval, will not be confirmed in the class till payment is received.

Refund Policy:

Single Semester: 250 NIS cancellations fee is charged for cancellation of any enrollment more than 21 days prior to starting date. Cancellations less than 21 days and more than 7 prior to the start of the course have a 550 NIS cancellation fee. Cancellation less than 7 days and more than 72 hours have a 30% cancellation fee. Cancellations under 72 hours and more than 48 hours before course begin have a 50% cancellation fee. Cancellations under 48 hours before course begins are not refundable. Courses or single classes are not refunded after start of semester. Classes missed are not refunded or credited. Students are responsible to catch up on any classes missed during semester. Private catch up sessions are available at an additional cost of 200 NIS for a private 45 minute session.

Double and Yearly Packages:

Cancellations made prior to start of the first semesters: A 250 NIS cancellations fee is charged for cancellation of more than 21 days prior to starting date. Cancellations less than 21 days and more than 7 prior to the start of the course have a 550 NIS cancellation fee. Cancellations of further semesters in the package (excluding the first semesters taken) more than 21 days prior
to start of the course date can be taken in a future semester subject to availability in their chosen class and suitable level. Courses are not refundable after start of the first semester.

Course Cancellation:

OOlpan reserves the right to cancel any course because of low registration or events beyond OOlpan’s control. In the unlikely event of cancellation, registrants will be notified and offered the option to switch to a different course or receive a full refund.

Certificate of Completion:

Citizen Café is a private OOlpan with its own learning method. OOlpan provides a certificate of completion of each course.

 

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