Director of Sales and Customer Service

Director of Sales and Customer Service

Citizen cafe is looking for a Director of Sales for a full-time position in our Tel-Aviv office.

We’re looking for a real star to join our team, for a central role in the company of heading our sales and customer service.

This role is perfect for those who are passionate about offering great service, make instant connection to people and know what it takes to sell with real style!

The ideal candidate will have:

  • Manage the whole sales strategy of the company deriving from the company’s annual work plan.
  • Manage the overall customer service and satisfaction of students.
  • Set the company’s weekly sales goals
  • Initiating relevant campaigns according to sales needs
  • Sales calls to new leads and data base
  • Oversee and manage the enrollments of the company
  • Managing introduction meetings & follow up for prospective students
  • Database management
  • Retention and re-enrolling students
  • Stats Reports- daily/weekly/end of semester stats for CEO


  • Native English, good Hebrew
  • 3+ years of experience in customer service or sales a must
  • BA degree and up
  • A true people’s person, natural communicator, highly service oriented
  • High administrative office skills – profound in Microsoft office and CRM systems
  • Highly organized and a problem solver
  • A real team player
  • Understanding of /Connection to the internationals community in Tel Aviv – advantage
  • Flexible hours
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