Terms & Conditions

Citizen Café Ltd.

Registrations are accepted on a first-come, first-served basis.

Group times/dates may change prior or during the course.

Classes are up to 12 students per class in both on-campus and online courses. Speaking courses are up to 15 students per class.


Participants can pay using local or international credit card, cash, PayPal, cheque or online bank transfer.

Refund Policy

Courses are fully refundable up to 7 days prior to the start date of the enrolled semester at 8:30am Israel time. 

Courses cancelled less than 7 days prior to the start date of the enrolled semester or within the first 7 days of the semester, will be charged a 30% cancellation fee. 

Courses cancelled after 7 days of the start of the semester will be non-refundable.

Upcoming start dates of semesters 2020-2021

January 2012 – Start date January 3, 2021 8:30am Israel time

February 2012 – Start date February 2, 2021 8:30am Israel time

April 4th, 2021 – Start date April 4, 2021 8:30am Israel time

May 5th, 2021 Start date May 5, 2021 8:30am Israel time

June 27th, 2021 Start date June 27, 2021 8:30am Israel time

August 1st, 2021 Start date August 1, 2021 8:30am Israel time

September 19th, 2021 Start date September 19, 2021 8:30am Israel time

October 24th, 2021  Start date October 24, 2021 8:30am Israel time

December 12th 2021 Start date December 12, 2021 8:30am Israel time

Student attendance:

Classes are recorded for each class and available only for students of that class. 

Classes missed are not refunded or credited. 

Students are responsible to catch up on any classes missed during the semester. 

Students who do not attend 5 consecutive classes or more will not be able to attend the following classes due to the disruption of the class progress.


Cancellations for future semesters in a package made more than 7 days before the start date of the future semesters can be fully cancelled.

Students are able to transfer their future semester credits at no fee when done more than 7 days before the start of the future semester. 

Places in future semesters are subject to availability. 

Courses are not refundable after the start of each semester.

Refunds of future courses are calculated according to the full cost of the first semester. 

Course Cancellation

Citizen Café Ltd. reserves the right to cancel any course because of low registration or events beyond the control of Citizen Café Ltd. In the unlikely event of cancellation, registrants will be notified and offered the option to switch to a different course or receive a full refund.

Certificate of Completion

Citizen Café Ltd. is a private school with its own learning method.  Citizen Café Ltd. provides a certificate of completion of each course.


Citizen Café has the right to stop collaborations with influencers who post videos deemed by the school as controversial (political, religious, etc.). In such cases, the influencer must remove any video made in conjunction with Citizen Café, and has the option to continue their course at a prorated cost.

Citizen Café Ltd.

TEL: +972-522390780

Company number: 516069382

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