Terms & Conditions



Local or international credit cards, cash, PayPal, checks and online bank transfers are accepted.

Refund Policy

Courses are fully refundable up to 7 days before the semester start date.

There is a 40% cancellation fee for any cancellations that occur within or after 6 days of the semester start date.

Courses cancelled after 7 days of the start of your semester are non-refundable.

A course credit can be postponed only once and is not refundable.

Upcoming Semester Start Dates 2022

August 8th 2022 – 8:30am Israel time 

October 23rd 2022 – 8:30am Israel time 

November 27th 2022 – 8:30am Israel time

Class Times:

All class times are according to Israel Standard Time. In the case of changes in time difference due to daylight savings, classes will be held according to Israel Standard Time (this means that there may be a temporary change in class time for students living outside of Israel during these situations).

Student Attendance

Classes recordings are available for each class with a Vimeo link. On-campus courses include audio recordings only. Access to recordings is only available to Citizen Café students and sharing the link to the public is prohibited.

Missed classes are not refunded or credited.

Students are responsible to catch up on any classes missed during the semester.

Students who do not attend 5 consecutive classes or more will not be able to continue in the program in order to avoid the disruption of class progress.

Class Recordings

Students have access to class recordings on Vimeo up to 4 weeks after the completion of their course.

Course Package Cancellations

Cancellations for future semesters in a package purchased more than 7 days before the start date of the future semester can be fully cancelled.

Students are able to transfer their future semester credits at no fee when done more than 7 days before the start of the future semester.

Places in future semesters are subject to availability.

Courses are not refundable after the start of each semester.

Refunds for future courses are calculated according to the full cost of the first semester.

Course Cancellations

Citizen Café Ltd. reserves the right to cancel any course due to decreased demand or events beyond the control of Citizen Café Ltd. In the unlikely event of cancellation, registrants will be notified and offered the option to switch to a different course or receive a full refund.

Coronavirus Policy

Certificate of Completion

Citizen Café Ltd. is a private Hebrew school with its own internally developed teaching method. Citizen Café Ltd. provides a certificate of completion for each course.

Refer a Friend Campaign

As a current student, you are welcome refer friends to purchase our Hebrew courses! Please ask your referral to note your name when they register through one of our Enrollment Managers. Once two of your referrals purchase courses, you will receive two private sessions in return!

Details: Citizen Café selects the teacher for the private session, the referral program is for new students only, and your referral must mention your name when they enroll.

Terms & Conditions

Citizen Café Tel Aviv